Terms of service

Last updated September 27, 2026 · Version 2 (paid plans)

These are the terms for using Footings ("Footings", "we" and "us"), a service operated from British Columbia, Canada. By creating an account or subscribing you agree to them on behalf of your company.

The service

Footings provides job costing, invoicing, purchasing, document capture and double-entry bookkeeping for construction companies, delivered as software you use over the internet.

Free trial, Free plan and paid plans

• A new company starts on a 14-day trial of the Business plan. When the trial ends the company moves to the Free plan, which keeps every record you created and limits new activity (for example five new invoices a month and one seat). Nothing you entered is ever deleted because a trial ended.
• Paid plans (Pro, Business, Enterprise) are sold as monthly or annual subscriptions at the prices shown on the pricing page at the time you subscribe. Prices are in Canadian dollars and exclude applicable taxes.
• Only the company owner can start, change or cancel a subscription.

Payment, taxes and renewals

• Subscriptions are billed in advance, automatically, to the payment method you provide, and renew at the end of each monthly or annual period until cancelled.
• Payments are processed by Stripe. Footings never receives or stores your full card number; card details are entered on Stripe's secure checkout and billing pages.
• Where we are registered to collect GST/HST or provincial sales tax, the tax is added at checkout based on your billing address and shown on the invoice and receipt with our registration number. If your company is registered for GST/HST you can enter its number at checkout so it appears on your receipts.
• If a payment fails, Stripe retries it for a period. Your plan is not downgraded on the first failed attempt; if the subscription is finally cancelled for non-payment, the company moves to the Free plan and keeps its records.
• We may change prices with at least 30 days' notice by email to the company owner; a change takes effect at your next renewal after that notice.

Cancellation and refunds

• You can cancel at any time from the app (Team → Manage billing). Cancellation takes effect at the end of the period you have already paid for; you keep the paid plan until then and are not charged again.
• Fees already paid are not refunded when you cancel, except where the law requires it or where we have failed to provide the service. If we make an error in billing you, we correct it.
• Changing plans mid-period is prorated and shown to you before it is charged.

Founding Customer Pricing

• Who qualifies. The first 100 companies to make a successful paid payment for a Pro, Business or Enterprise subscription, monthly or annual, counted together. One place per company. Free plans, trials, test payments, invoices of C$0 and added people never use a place.
• Founding prices. Pro C$59 a month or C$566 a year; Business C$149 a month or C$1,430 a year; Enterprise C$349 a month or C$3,350 a year. Canadian dollars, plus applicable taxes. These are our launch prices; they are not a discount from a price we charged before.
• 24 months of price protection from your company's first successful founding payment, while that subscription continues. Every renewal in that time is charged at the founding price of your plan and billing interval. Changing plan, or switching between monthly and annual, keeps the protection for the rest of the 24 months, at the founding price of the new plan (changes mid-period are prorated as usual). It is not a lifetime price.
• Payment problems. A failed payment that Stripe is still retrying does not end the protection, and paying an overdue invoice on the same subscription keeps it. A subscription cancelled for non-payment has ended (see the next point).
• Cancelling and coming back. A subscription set to end at the close of its period keeps the founding price until then, and resuming it before the period ends keeps the protection. Once the subscription has actually ended, the protection has ended too: a new subscription is at the standard price then in effect. The place is not returned to the pool.
• When the 24 months end. Your price does not change by itself. We may move the subscription to the standard price then in effect for your plan and interval only after at least 30 days' notice by email to the company owner, from a renewal after that notice; until then you keep the founding price. A period you have already paid for is never changed: an annual term runs at the price it was paid at to its end.
• Standard prices, for new customers once the founding places are taken: Pro C$74 a month or C$708 a year; Business C$186 a month or C$1,788 a year; Enterprise from C$436 a month or C$4,188 a year — 25% above the founding prices, rounded to the dollar.
• Reserving a place. Opening checkout at a founding price holds a place for that checkout for about an hour. If the last place is taken by someone else first, the app shows you the standard price before you continue. You are never charged more than the amount on the checkout page.
• Promotion codes. A checkout at a founding price does not accept a promotion code. A discount already agreed for an existing subscription is kept.
• Refunds and misuse. If the first founding payment is refunded in full or reversed by a chargeback, or a place was obtained by fraud or through duplicate companies set up to obtain more than one, we may withdraw the place; it then returns to the pool, and that company is not offered a founding place again.
• Earlier commitments are kept. Companies with early access keep it, free with no end date, and do not use a place. Companies already paying when this offer began are founding customers, protected from their first successful payment as Stripe records it.

Your account and your data

• You're responsible for what your team enters and for keeping your sign-in credentials safe.
• The records you create belong to your company. You can export them at any time, on any plan.
• You give us the limited right to store and process that data to run the service — nothing more.
• Running the service includes supporting it. Authorized Footings operators may open your company and read your records, and change them where a fix requires a correction. That access is limited to one company at a time, requires a written reason, expires within the hour, and is recorded in your own audit trail as a Footings support action. Support access to your account in the privacy policy sets out what it covers and what it can never reach — your sign-in credentials and payment credentials among them. By using Footings you agree to that access on those terms.

Acceptable use

Don't attempt to access another company's data, probe or overload the service, or use it for anything unlawful. We may suspend accounts that do.

Warranty and liability

• Footings is provided as is, without warranty of any kind. It is under active development and features may change.
• Footings is bookkeeping software, not an accountant, bookkeeper or tax advisor. Numbers it produces (including GST/PST worksheets and T5018 summaries) should be reviewed by your accounting professional before filing.
• To the maximum extent permitted by law, our liability for any claim related to the service is limited to the amount you paid for it in the 12 months before the claim.

Ending the service

If we ever discontinue the service we'll provide at least 60 days' notice and time to export, and refund any prepaid period that falls after the discontinuation date. Today's export is your financial records to Excel (jobs, invoices, bills, expenses, payments, books); a complete workspace export including stored documents is on the roadmap and will exist before any discontinuation notice could be given.

Governing law

These terms are governed by the laws of Canada, with British Columbia as the governing provincial law and venue.